FAQ

FAQ

Q. How do I get to choose my recliner?

A. Nearly all Stressless models are available in 3 sizes, being small, medium and large. The individual weight and body structure of the user, is to fit nicely in one of the 3 sizes. Trying out the different sizes will immediately make it easier to know ones size. Having done that, the next step would be trying different models to distinguish which recliner supports the lower part of the back and neck best. 

 

Q. What type of leather are these recliners upholsterd in?

A. The leather used for Stressless is cow hide (domestic bovine / bos taurus).

 

Q. Are there different types of leathers to choose from?

A. Ekornes supply Stressless recliners in 4 types of leather, but the most recommendable and sellable is the Batick leather.

 

Q. What type of wood is used for the manufacture of the Stressless chair and stool bases?

A. The bases are made from laminated European beech.This is a lighty-coloured wood with an attractive grain, exceptionally suitable for staining in various colours. Also the strength of the wood makes beech furniture extremely durable.

 

 Q. Could one choose a wood colour of the base (chair and stool) to mathc with the rest of the furniture in the room?

A. The Stressless 7 wooden colours are composed of Natural , Cherry , Teak , Brown stain , Mahagony , Wenge and Black.

 

Q. What is the guarantee on Stressless chairs ?

A. 10 year warranty on internal mechanism
We guarantee the internal mechanism of our recliners for a period of 10 years from the date of purchase of the product. The 10 year guarantee covers the Plus™-System and the internal metal frame, including the metal springs and gliding system. It does not cover damage to leather, woodwork or any faults or damage caused by the use of the product other than in accordance with the manufacturer's recommendations, as well as any faults or damage arising from any repairs made by any persons not authorised by the manufacturer. 

     5 year warranty on base
The 5 year warranty covers the wooden laminate base for the chair and ottoman, including the swivel ring as well as all foam and interior padding in the chair and ottoman. Please note that some deformation and indention in padding is considered normal and is part of a break-in process. 

     1 year warranty on leather upholstery
The 1 year warranty covers the leather upholstery including stitching and zippered assemblies assuming that the product has been cared and maintained using Ekornes approved guidelines for maintaining leather furniture.

 

Q. What is the maximum weight that these recliners can take?

A. Maximum weight for Stressless is 135 Kg.

 

Q. Are there any accessories combined with the Stressless recliners.

A. Some of the attachable acessories are the swing table, the laptop adjustable table, and the elevator ring.

For more details check the Stressless Accessories.

 

Q. I bought a Stressless chair 15 years ago, and the armrests are starting to get a bit worn, what do you recommend?

A. Over time all furniture goes through natural wear and tear. You will need to decide what you want done as the difference in the colors of old and new components will vary if only parts of the chair are renewed or reupholstered. Contact your nearest leather upholstery for recommendations.

 

 

 

 

 

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Are the height and width of the chair right for you?
Are the height and width of the chair right for you?
Is the ottoman positioned in the right place to give you maximum leg support?
Is the ottoman positioned in the right place to give you maximum leg support?
Does the chair move with you as you shift position?
Does the chair move with you as you shift position?
Does the gliding movement smoothly adjust to your weight?
Does the gliding movement smoothly adjust to your weight?
Does the chair provide good lumbar support in all positions?
Does the chair provide good lumbar support in all positions?
Is your head supported comfortably as you lie down and read or watch TV?
Is your head supported comfortably as you lie down and read or watch TV?
Can you adjust the headrest so that it lies flat when you recline?
Can you adjust the headrest so that it lies flat when you recline?
Does the back of the chair recline sufficiently for you?
Does the back of the chair recline sufficiently for you?
Does the chair feel stable?
Does the chair feel stable?
Are you aware of how your whole body relaxes?
Are you aware of how your whole body relaxes?